Support
A clear support path for Matrix Account, apps, Matrix Credits, and legal information.
Start with the right area
Login and settings
Shared account, email address, and Dashboard settings are handled through Matrix Account.
App usage
Feature details and release status for Magicoord, ExpoGeo, and Dino Kids are available on each product page.
Credits and payment
Matrix Credits balance, purchase history, and payment checks are based in the Web Dashboard.
Email support
For individual questions or issues, contact us by email.
support.wizpulseai@bs01ai.comFAQ
Start with answers about the WizPulseAI structure, apps, and points.
View FAQSupport hours
Weekdays10:00 - 18:00 (JST)
Weekends & holidaysClosed
Messages outside business hours are handled from the next business day.